Customer service for water technology


Fresenius Medical Care provides comprehensive support for all aspects of our water treatment and supply systems. Indeed, our project engineering and installation teams are available to design, deliver, install and service your water treatment or supply system as required.

Our technical services include:

  • Design and planning in consultation with the centre operator 
  • Documentation of development and progress 
  • Installation by our installation teams 
  • Technical support and maintenance
  • Repair services 
  • Software services

Our experts are committed to helping ensure that the highest water quality standards are met at all times. We can help you monitor water, permeate and dialysate from preparation to delivery to the patient, via the following quality assurance services:

  • Media planning
  • Validation 
  • Training 
  • Sampling 
  • Analysis 
  • Certification

Phone: +61 2 9466 8000