Hand Hygiene

At Fresenius Medical Care, our clinics are committed to providing high quality, evidence-based care to patients. To ensure that we are constantly evaluating and improving our practise, we monitor our standards of care regularly.

One of our key commitments is to maintain an optimum level of Hand Hygiene. In day-to-day life, our skin is our main mechanism of defence against the various germs we encounter. Therefore, maintaining good Hand Hygiene is essential in preventing health care associated infections and improving patient safety.

What is hand hygiene?

Hand Hygiene is a general term referring to any action or method of hand cleansing that removes or destroys micro-organisms on hands. The critical rule of correct Hand Hygiene is to perform it properly and at the right moment. Optimum Hand Hygiene can be achieved by 1:

  • Washing hands with soap and water, or
  • Using a waterless, alcohol-based hand rub

How does Fresenius Medical Care ensure high standards of Hand Hygiene to keep patients safe?

People   We provide ongoing education to all our staff in the clinics

Eye   We routinely monitor Hand Hygiene compliance

Checklist  We appoint at least one Hand Hygiene Auditor in every clinic to 

conduct observational competency checks

Calendar  Each Auditor conducts checks in 2 audit periods a year

Graph   We submit our results to a national database to ensure we are 

 consistently above average in Hand Hygiene quality

Fresenius Medical Care is currently above the national benchmark for hand hygiene by 5.4%. Figure 1 below shows our results compared to the national average from the latest audit period.

Graph for HH Standards RGB

Figure 1 Fresenius Medical Care Hand Hygiene results for 2017 to date

How can patients help reduce the spread of infection?

While we strictly adhere to safe hand hygiene practises in our clinics, we encourage patients and their caregivers to do the same. Check out some tips on how you and your carers can help stop the spread of infection.

light bulb

Many people think that germs are spread mainly through the air,

but they are actually more easily spread through hand contact! 2

Ensure your hands are always washed during these 4 moments:

Eating icon   Before eating

Cooking Icon   Before preparing food items

Toilet Icon   After going to the toilet

Liquid Icon   After blowing your nose, coughing or sneezing

Do not hesitate to inform the healthcare professional looking after your treatment if you feel any equipment has not been properly cleaned. If you administer your own dialysis treatment at home with Peritoneal Dialysis, please ensure you follow the correct Hand Hygiene guidelines provided by your care team.

Our commitment to you

We place enormous value on maintaining this practise. We take pride in our high standards of Hand Hygiene, and strive to constantly improve in this area so that we can provide you with safe and high quality care and treatment.


1, 2 Hand Hygiene Australia (



PD Newsletter

Coming soon

WA Home Therapy Clinics - Overview

Fresenius Medical Care’s two community-based Home Therapy clinics provide training and support to people requiring renal therapy who choose to be treated in their home environment.

The Warwick and Coolbellup Home Therapy clinics are the first of their kind to gain national accreditation by the Australian Council on Healthcare Standards (ACHS). ACHS is an independent, not-for-profit organisation dedicated to improving the quality of healthcare in Australia through continual review of performance, assessment and accreditation.1

Located in the north and south of Perth, the Warwick and Coolbellup clinics support more than 300 people requiring both Haemodialysis (HD) and Peritoneal Dialysis (PD).

Our dedicated healthcare professionals are focused on empowering people to achieve their desire of returning home by ensuring they are confident in their education and are safely able to manage their dialysis therapy independently. The Fresenius Medical Care team then conducts the specific home installation, regular clinical follow-ups and bi-annual home support visits to guarantee that each individual on home dialysis is well-supported throughout their treatments.

Both Home Therapy clinics service all metro, country and remote areas of Western Australia allowing every person on home dialysis the possibility of accessing the best renal care available.

To find out more about our Coolbellup clinic, please click here.

To find out more about our Warwick clinic, please click here.


  1. Australian Council on Healthcare Standards (ACHS);; accessed 01.05.2014.

Clinic Locations

Western Australia
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Holiday Dialysis Enquiry Form

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The minimum notice period required from patients to accept a booking :
Single Patient: 4 weeks notice;
Group Patients: 10 weeks notice
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Fresenius Medical Care is dedicated to improving the lives of people undergoing dialysis, as well as supporting those who care for them. By providing the highest quality, state-of-the-art dialysis, we strive to create a worthwhile future for all those affected by kidney failure. 

We believe that the more people understand about their condition and the treatments that are available to them, the more involved they will feel in the decisions that need to be made. As a result, we have developed a program called ‘Kidney Options’ for all patients with chronic kidney failure and their families. Read more

While everyone is unique, listening to other people’s stories about how they are coping with chronic kidney failure can be reassuring. For information on how some dialysis patients in Australia are approaching their treatment, click here.

Fresenius Medical Care not only manufactures a full range of dialysis products but also operate over 3,250 dialysis centres in nearly 40 countries worldwide. In total, Fresenius Medical Care provides tailor-made therapy for more than 270,000 patients.

In Australia & New Zealand we have a number of dialysis clinics, also suitable for Holiday Dialysis. To find out more about our clinics, click here.

If you are looking to travel internationally, you will be pleased to learn that Fresenius Medical Care has a global network of dialysis clinics that can take care of your health while you are discovering new countries and destinations. To find out more about our global network of clinics, click here.

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